Support
App not syncing, plan looking wrong, training data off? Email support@trainplan.app. Replies typically within one working day, faster during launch.
Billing and subscriptions
Refunds and charges go through Apple and Google — see our subscription terms. If something there isn’t working and you need us to look, support@trainplan.app is the right address.
Privacy and data
Requests about your data (access, export, deletion): privacy@trainplan.app. Replies within 30 days, free of charge, per GDPR.
Press
Journalists, podcasters, and creators: press@trainplan.app. Our press page has logos, screenshots, and founder bios ready to download.
Partnerships
Device brands, race organisers, and coaching platforms: partnerships@trainplan.app. Tell us what you’re proposing in the first email — it saves a round trip.
Accessibility issues
If something is harder to use than it should be, please write to accessibility@trainplan.app. Details of what we cover in our accessibility statement.
Postal
[TODO: registered office address. Required for EU companies and for app-store submissions.]