Getting started
Setup, your first plan, connecting your first device, what the in-app reminders mean. Read the getting-started section →
Device setup
Garmin, Polar, Strava, Apple Health, Android Health Connect — step-by-step connection guides and a “why isn’t mine syncing?” troubleshooter. Read the device-setup section →
Account and billing
Cancelling, refunds, changing your email, transferring between Apple and Google accounts, reactivating a paused subscription. Read the account section →
FAQ
The short-answer version for common questions that don’t need a full guide. Go to the FAQ →
Still stuck?
Email support@trainplan.app. Include your device, the plan you’re on, and what you were doing when the thing went wrong. Replies within one working day.